Shipping & Returns

Shipping Policy

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Thank you for choosing Packs and Bags!

Here's our Shipping Policy to ensure you have a smooth experience:

 

Shipping Location: We ship our products from Fanny Bay, BC, ensuring prompt delivery to our valued customers.

 

Processing Time: Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order is confirmed and dispatched.

 

Shipping Methods: We offer various shipping options at checkout to cater to your needs. You can choose from standard, expedited, or express shipping, depending on your desired delivery timeframe.

 

Estimated Delivery Time: The estimated delivery time depends on the shipping method selected and your location. Please refer to the shipping options at checkout for more information.

 

Shipping Costs: Shipping costs are calculated based on the chosen shipping method and the delivery location. You can view the shipping fees during the checkout process.

Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

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International Shipping: At this time, we primarily offer shipping within Canada and the US. For international shipping inquiries, please contact our customer service for assistance. 

 

Lost or Delayed Shipments: While we strive for timely deliveries, unforeseen circumstances like weather conditions or courier issues may cause delays. If you experience any issues with your shipment, please contact our customer service team, and we will assist you in resolving the matter promptly.

 

Contact Information: If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team at: 

We appreciate your business and hope you enjoy your products!

Last Updated: Jan 10, 2024